[About payment methods]
Our site supports the following payment methods.
Card payments can be made using VISA, Mastercard, American Express, and JCB brands.
Rakuten Pay (online payment) is a service that allows Rakuten members to easily make online payments on e-commerce sites other than Rakuten Market using only their Rakuten ID and password.
Not only can you easily make payments using the credit card information registered in your Rakuten ID, but you can also earn and use Rakuten Points when making payments.
*Rakuten Points can only be earned when paying with Rakuten Card, Rakuten Points, or Rakuten Cash.
Amazon Pay is a service that allows you to pay for products and services using the address information and credit card information registered in your Amazon.co.jp account.
On the payment screen, select Amazon Pay from Express Checkout.
You can also create an account with your Amazon account.
◆PayPay (only available for online orders)
With PayPay (online payment), you can easily shop with your PayPay account. You can also use PayPay points. Earn.
◆Merpay (only online orders possible)
This is a payment method that allows you to pay using the flea market app "Mercari."
You can use your Merpay balance, points, and Merpay Smart Payment (for eligible customers only).
・To use it, you need to download the Mercari app, register as a member, and set up Merpay.
◆LINE Pay (only available for online orders)
LINE Pay is a mobile money transfer and payment service that allows LINE users to easily and conveniently make payments on e-commerce sites through the LINE app. LINE Pay users can easily make payments using their charge balance without having to enter troublesome payment information.
◆PayPal (only available for online orders)
PayPal is a convenient and secure payment service used by over 300 million users and used by over 24 million businesses worldwide.
PayPal makes it easy to pay and receive payments using your credit card or bank account. If buyers register with PayPal in advance, they can easily pay by logging in to PayPal by entering only their ID and password.
◆ Google Pay (only available for online orders)
Google Pay is a payment method that allows you to pay for products, etc. using credit card information registered in your Google account. Credit card brands are Visa, Mastercard, JCB, and American Express. Google Pay eliminates the hassle of entering credit card information, making payments easier and faster.
◆ Apple Pay (only available for online orders)
One-touch payment with Apple Pay. It's quick, easy and safe. Payments are made using your card, which is added to Apple Pay.
◆Pay later (only available for online orders)
No credit card required for deferred payment.
Easy payment using email address and mobile number.
You can choose the payment method from convenience store payment, account transfer, or bank transfer, and multiple payments can be combined and paid on the 10th of the following month.
*You can pay using the following methods.
Account transfer (payment fee: free)
Convenience store (payment fee: 356 yen tax included)
Bank transfer (payment fee: varies depending on the financial institution)
*It is also possible to change to payment in 3 installments (no splitting fee). Click here for more information about 3-time deferred payment .
*Parental consent is required for use by minors.
◆Cash on delivery ( telephone orders only )
A cash on delivery fee of 330 yen will be charged. If the product price is 10,000 yen or more, the cash on delivery fee will be waived. (Cash on delivery is not available for online orders)
◆Bank transfer ( only phone orders accepted )
Since payment is required in advance, the product will be shipped after payment is confirmed. (Bank transfer is not available for online orders)
◆Rakuten Bank 2nd Sales Branch (Branch number 252)
Kabushikigai Shamorigaki Wagakkiichiba
◆Japan Post Bank ( telephone orders only )
Since payment is required in advance, the product will be shipped after payment is confirmed. (Japan Post Bank transfer is not available for online orders)
If you are making a transfer from Japan Post Bank or a post office, the account will be as follows.
◆Account number symbol: 01750-6-39077
◇Subscriber name: Wagakki Ichiba *Please pay by regular payment or wire transfer.
You can also use ATMs with payment functions.
In the case of inter-account remittance (telegraphic transfer) with Japan Post Direct, the account will be as follows.
◆Account number symbol: 017506-39077
If you are transferring money from another financial institution (bank), the account will be as follows.
◆Bank name: Japan Post Bank
◇Store name: 179 store (Ichinanakyu store)
◇Deposit type: Current account ◇Account number: 0039077
◇Kana name: Wagakiichiba
(Note) Please note that payment methods cannot be changed after the order is completed.
Delivery company: Japan Post, Sagawa Express
Delivery days: Small items will be delivered within 2-5 business days after ordering. Instruments last 1 to 2 weeks.
Shipping fee: Nationwide, flat rate shipping Sagawa Express 520 yen, trackable mail delivery 198 yen (Okinawa and remote islands will be quoted separately after ordering)
Free shipping is available for customers who purchase 10,000 yen or more in one order.
In the case of remote islands, there may be additional relay charges, in which case we will contact you before shipping.
Please note that in some cases, the delivery company may be changed to an equivalent carrier without prior notice.
For cancellations before shipping, please contact us using the inquiry form. (There is a time lag when sending by email, so if you are in a hurry, please call us.)
Please note that we generally cannot accept cancellations of orders after they have been shipped.
As a general rule, you are free to return the product within the specified period after receiving the product. However, this is limited to unused items.
◇Japanese musical instrument supplies...within 5 days from the date of arrival (including the date of arrival)
◇Musical instruments: Within 3 days from the date of arrival (including the date of arrival)
◇Sheet music: No returns or exchanges
Note) If the used item is returned (returned), we will ship it back to the customer, paying the shipping fee.
Instruments (shamisen, koto) can be returned (within 3 days) after they have been played, but please be careful not to damage the instruments. In the unlikely event that the item is dirty or scratched, we cannot accept returns. *Shamisen made of synthetic leather must be unused. (The optional artificial leather shamisen cannot be returned or exchanged.)
(We will not accept returns or exchanges for any products after the deadline has passed.)
・When the product is delivered, please immediately check for damage.
In the unlikely event that the item is damaged during shipping or there is an incorrect item, please contact us within 3 days of delivery.
Even if we receive notification of damage or incorrect product after 3 days have passed, we will not accept returns, exchanges, or repairs.
If the product is incorrect, we will exchange it at our expense.
If the item is damaged during shipping, the shipping company will be responsible for replacing the item.
・Please note that if any product is returned due to the customer's convenience, the customer will be responsible for the shipping charges. *If you wish to return the item, please be sure to send it back via the post office's [Yu-Pack] or [Non-standard size (for small items)].
*Please note that if you purchase the item for free, the shipping fee and cash on delivery fee will be borne by the customer.
◆About exchange <br>Exchanges due to customer's convenience (different from the image, change in size, color, etc.) are possible only for unused items and within 5 days after receiving the product.
If you wish to exchange the item for your own convenience, you will be responsible for all shipping costs for returning the item and shipping the replacement item from us to your home.
*Please be sure to return replacement items via the post office's [Yu-Pack] or [Non-standard size (for small items)] service.
As long as the item is unused, please contact us within 3 days after receiving the item and we will exchange it for a new item.
Please note that we will bear the return shipping costs due to initial defects or damage.
*The listed sizes are basically measured when laid flat, and there may be some errors.
*Depending on the monitor or display environment you are viewing, the color, texture, etc. of the actual product may differ from the actual product.