Description based on Specified Commercial Transactions Law
| Business name | Mori Musical Instruments Co., Ltd. |
| Chief operations officer | Representative Director Seiki Mori |
| capital | 10 million yen |
| location | 2-3-52 Shimodori, Chuo-ku, Kumamoto City, Kumamoto Prefecture |
| Store address | 2-3-2 Shimodori, Chuo-ku, Kumamoto City, Kumamoto Prefecture |
| TEL | 096-355-0607 |
| email address | root@wagakki-ichiba.com |
| URL |
New building/ https://wagakkiichiba-sinkan.com Main building／ https://www.wagakki-ichiba.com/ |
| Business hours (telephone reception) | 10:00-16:00 (Closed on Sunday/Wednesday) |
| Special international seed operator |
(Businesses handling ivory products, etc.) Name/Name / Mori Musical Instruments Co., Ltd. Address : 2-3-52 Shimodori, Chuo-ku, Kumamoto City, Kumamoto Prefecture Name of representative / Seiki Mori Types of special organs, etc. that are subject to transfer or delivery operations / Elephant tusks and processed products thereof Registration expiration date/October 24, 2026 |
| Antique dealer license | No. 931010001749 |
| Selling price | The amount displayed on the product page (tax included) |
| Incidental expenses other than product price | Shipping: All products, Sagawa Express 520 yen, trackable mail delivery 198 yen (tax included) *Delivery to Okinawa and remote islands will be quoted separately after ordering COD fee: 330 yen (tax included) Bank transfer fee: Varies depending on financial institution |
| Payment method |
Various credit cards / Rakuten Pay / Amazon Pay / PayPay / Merpay / LINEPay / PayPal / Alipay / Apple Pay / Google Pay / Pay later (only available online) Cash on delivery/Bank transfer/Japan Post Bank (telephone orders only) |
| Payment period |
Credit card: When billed by your credit card company |
| Delivery period of products etc. | Instruments: Koto/within about 5 days, 17 strings/within about 10 days to 2 weeks, Shamisen/within about 10 days to 2 weeks, other musical instruments/within about 1 week, accessories...after receiving your order, 2 Products will be shipped on business days. If we do not have it in stock, we will contact you with the arrival date and ship it as soon as it becomes available. |
| Possibility and conditions for returns | As a general rule, returns are free within 5 days after receiving the product. However, this is limited to unused items. Instruments (shamisen, koto) can be returned (within 3 days) after they have been played, but please be careful not to damage the instruments. In the unlikely event that the item is damaged, we may not be able to accept a return. (We will not accept returns or exchanges for any products after 5 days have passed.) Please be sure to check the product immediately when it arrives. If you have any problems while viewing it, please contact us. Please note that if any product is returned due to the customer's convenience, the customer will be responsible for the shipping charges. *Please note that if you purchase the item for free, the shipping fee and cash on delivery fee will be borne by the customer. Also, Regarding refunds (in case of return due to customer's convenience) *If you purchase by cash on delivery, there will be a transfer fee for refund, cash on delivery fee (if paid by our company), stamp fee (for products purchased over 30,000 yen), shipping fee (paid by our company). The amount will be refunded after deducting the fees (if applicable) from the product price. * (If purchased with a credit card), only the product price will be canceled by credit card. Only shipping charges will be deducted. However, if the day the product arrives falls between the 15th and last day of each month from the order date, the full purchase price will be deducted from your account. The debited amount will be refunded or offset to your account by the credit card company on the next month's debit date. For details on withdrawals, please contact your credit card company directly. (Due to the credit card company's closing date, etc., the amount may not be debited in some cases.) *If you purchase by bank transfer, your refund will be deducted from shipping charges (if paid by us) and transfer fees. (In case of return due to defective product) *We will refund the full price of the product. |